About

Leading SVOD Service

Industry

Media / Entertainment

Company size

Medium

Transforming Audience Insights into a Strategic Marketing Win

Ways to Leverage the Power of Fan Loyalty

The Situation

Analyzing a Unique Opportunity

A leading subscription-video-on-demand (SVOD) service has a critically acclaimed comedy hit on its roster. Coincidentally, the lead actress from that program is also in a new movie on the same service, and the marketing team wanted to promote it by connecting with the actress's passionate fan base.

Close up of smiling young urban asian man watching tablet device at home in kitchen at night. Dramatic

The Challenge

But Who Would Be Interested?

While the team knows a lot about the subscribers who watched their comedy, the new movie starring the same lead actress is quite a departure from the tone and theme of the original show. They needed to figure out which of her fans would be willing to follow her to something new and different.

 

The Solution

Digging Into the Data

Using TelmarHelixa’s Discover solution, the marketing team compared the actress’s fanbase to the show’s audience. To better understand the differences, they built a search that isolated each group – fans of the actress vs. fans of the show – and filtered out overlapping fans.

The marketing team could then better understand fans of just the actress and fans of just the show, each on their own terms. This approach also helped emphasize similarities and differences between the two segments. Unlike fans of the show, the actress’s dedicated fans indexed high in the “nerds” and “design lover” lifestyles.

nerd-design-lovers-affinitySource: TelmarHelixa Discover’s Interest and Affinity Graph
Affinity: Helixa proprietary statistical calculation that measures the level engagement of the target audience as it relates to a given base population. Affinity score is based on a 1.00x index scale, which represents the average consumer as it relates to the base population.

 

TelmarHelixa’s exclusive data fusion with MRI-Simmons uncovered that 67% of the actress’s audience had attended a movie in theaters during the previous six months. This was a great starting point for the SVOD's next revealing analysis in Discover on how to get these fans to the theater.

 

The Results

Deploying a Savvy Strategy

The SVOD platform developed distinct audience segments to effectively leverage the success of the lead actress for their upcoming movie despite her departure from the comedy genre.

This informed their strategy for collaborating with tech and design-focused media channels and partners. Moreover, they used the movie affinities of their newfound audience to identify upcoming releases and market the new movie trailer.

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