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Terms of Service

About us

The TelmarHelixa Group (as defined below) (“TelmarHelixa”, or “we” or “us” or “our”) provide this website (the “Website”) to display information about the services offered by TelmarHelixa to visitors and potential customers. If you subscribe to our services, you will be subject to the terms of our Master Subscription Agreement or Software License and Support Agreement instead.


The use of the Website is subject to the following terms and conditions, which include our Privacy Policy and Cookie Policy (together the “Terms”) and which you should read  to understand how we may collect and use information about you in connection with the Website.

By using the Website, you will be deemed to have accepted and agreed to be bound by these Terms. These Terms were last updated on April 1, 2024.

We may make changes to these Terms from time to time by posting a revised version of these Terms on the Website. Your use of the Website following changes to these Terms constitute your acceptance of those changes.

Limitations concerning the Website

We will use reasonable efforts to ensure that the Website is available at all times. However, we cannot guarantee that the Website or any individual function or feature of the Website will always be available and/or error free. In particular, the Website may be unavailable during periods when we are implementing upgrades to or carrying out essential maintenance on the Website.

We provide the Website on an ‘as is’ basis and make no representations as to the quality, completeness or accuracy of any content made available on the Website. To the maximum extent permitted by law, we expressly exclude all conditions, warranties and other terms that might otherwise be implied by law into these Terms.

Your use of the Website

Your permission to use the Website is personal to you and non-transferable. Your use of the Website is conditional on your compliance with these Terms and you agree that you will not:

  • use the Website for any fraudulent or unlawful purpose;
  • interfere with or disrupt the operation of the Website or the servers or networks used to make the Website available; or violate any requirements, procedures, policies or regulations of such networks;
  • reproduce, duplicate, copy, sell, resell, or otherwise exploit for any commercial purposes, any portion of, use of, or access to the Website;
  • remove any copyright, trade mark or other proprietary rights notice from the Website or materials originating from the Website;
  • frame or mirror any part of the Website without our express prior written consent;
  • create a database by systematically downloading and storing Website content; or
  • use any manual or automatic device in any way to gather Website content or reproduce or circumvent the navigational structure or presentation of the Website without our express prior written consent. Operators of public online search engines are granted limited permission to use search retrieval applications to reproduce materials from the Website for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of such materials solely in connection with each operator’s public online search service.

Intellectual Property Rights & Third Party Content

All intellectual property rights in the Website and all of the text, pictures, videos and other content made available on it are owned by us and our licensors. You may not print or otherwise make copies of any such content without our express prior permission.

The Website may provide links to other websites and online resources. We are not responsible for and do not endorse such external sites or resources. Your use of third party websites and resources is at your own risk.

Effect of the Terms

These Terms are effective until terminated. We may, at any time and for any reason, terminate your access to or use of the Website. If we terminate your access to the Website you will not have the right to bring claims against us with respect to such termination. We will not be liable for any termination of your access to the Website.

The TelmarHelixa Group

The “TelmarHelixa Group” means the following entities: 

Helixa SRL, a company incorporated in Italy, with offices located at via Arcivescovo Calabiana 6 Milano, 20139; 

Helixa, Inc., a company incorporated in Delaware, with offices at 75 Varick Street, New York, NY 10013;

Telmar Group, Inc., a company incorporated in Delaware, with offices at 75 Varick Street, New York, NY 10013;

Telmar Information Services Corp., a company incorporated in New York, with offices at 75 Varick Street, New York, NY 10013;

Telmar HMS Limited, a company incorporated in Canada, with offices at 151 Yonge Street, Suite 1100, Toronto, Canada;

Telmar Europe Limited, a company incorporated in England and Wales, with offices at Fora, 35-41 Folgate Street, Spitalfields, London, E1 6BX;

Telmar Communications Limited, a company incorporated in England and Wales, with offices at Fora, 35-41 Folgate Street, Spitalfields, London, E1 6BX;

Telmar Peaktime SAS, a company incorporated in France, with offices at 15, place de la République, 3ème étage, 75003 Paris, France;

Telmar Peaktime B.V., a company incorporated in the Netherlands, with offices at Strawinskylaan 3051, 1077 ZX, in Amsterdam;

Telmar (Asia) Limited, a company incorporated in Hong Kong, with offices at Unit 46-106, 46/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong;

Telmar Software (Shanghai) Limited, a company incorporated in China, with offices at Unit Q-148, Room 501, 5/F, 700 Liyuan Road, Huangpu District, Shanghai, China; and

Telmar Media Systems (Pty) Ltd, a company incorporated in South Africa, with offices at Building 26, 1st Floor, The Woodlands Office Park, Western Service Road, Woodmead, South Africa, 2196.