About

Well-Known Broadcaster

Industry

Media

Company size

Large

Achieving Combined Reach and Frequency Across Multiple Media Channels

How One Solution Helped a Broadcaster Capture Hidden Audience Value

The Situation

Maximizing the Combined Power of Audiences 

It’s a familiar challenge for anyone who’s worked for a media agency or media sales house: How can you achieve an accurate combined reach and frequency result across multiple online and offline media channels?

Many media houses manage several platforms that, when combined, offer media agencies a larger audience (and a greater overall reach). In this case, the leadership team at a well-known, large-size broadcaster knew that the value of their total audience was greater than the revenue they were generating.

Unfortunately, they could not quantify the total combined audiences across all their platforms with enough certainty so that the sales team could create specific, targeted sales packages.

Busy TV news broadcasting studio with news camera, camera man

The Challenge

Needing a More Accurate Reach and Frequency Result

It’s the same story for many broadcasters and media sales houses. Quantifying an accurate combined reach and frequency result across multiple media channels has generally been difficult.

In this case, the broadcaster wanted to quantify the total audience reached by any combination of its platforms and channels – including TV, radio, and online. A combined reach would give the media industry and its clients a total campaign ROI result.

Reach vs Ratings

 

The Solution

Optimizing Media Platforms with a Unified Cross-Channel Solution

With TelmarHelixa’s Plan solution, multiple surveys can be combined to provide a single data source. This allows agencies and sales houses to better understand how these touch points influence and inform each other.

Once combined, surveys can be accessed in the Plan solution to produce an overall multimedia reach and frequency result. From this, a sales house can increase revenue and manage the growing complexity of multiple media platforms. It also gives agencies the confidence to understand the total return on investment for their clients..

In this case, TelmarHelixa’s Plan solution was used to model different industry data sources across TV, radio, and online. This enabled the broadcaster to provide its clients with a multimedia single-audience reach result that included cross-channel duplication.

28 %
Increase in revenue
ROI+
Single audience reach result

The Results

Achieving a 28% Revenue Increase

Based on TelmarHelixa’s Plan solution, the broadcaster was able to deliver improved results:

  • The ability to accurately measure the net reach across multiple channels and platforms led to sales that increased revenue by 28%.
  • The broadcaster could also assess the exclusive reach of a specific platform and express the incremental reach delivered by a combination of channels.
  • The incremental reach of smaller channels or among more niche audiences could also be measured. This is critical, particularly when trying to reach more of those niche audiences.

Insights as Specific as Your Audience

Access unparalleled insights into audiences, industries, and platforms.

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